FAQ's
Q: What are your hours of operation?
A: Park Place is open 24 hours per day, 7 days per week. You
do not need to call ahead for reservations or to request a shuttle. Someone is always
on-site to assist you.
Q: How does the service work?
A: Upon entrance, you will be greeted by a Cashier who will
instruct you where to park. A shuttle will follow you to your parking space. You
will be offered luggage assistance. The driver will give you a location card which
will indicate the space and row that your car is parked in. You will be driven to
the airport and dropped off at your departure terminal. Upon return, you should
proceed outside of the baggage claim, where a Park Place shuttle will pick
you up. There is no need to call for pick-up, as our shuttles continuously circle
the area. You will hand your location card to the driver. The driver will proceed
back to Park Place and drop you off at your car door.
Q: What if
I get a flat tire or have trouble with my car?
A: The Park Place management staff is trained to assist in getting customers on
their way home as quickly as possible. We can handle flat tires and battery jumps
very quickly on-site and will assist with other services as needed.
Q: Is Park Place a valet operation?
A: No. Park Place is a self-park operation. The customer parks
their car and retains their keys.
Q: How long does it take to get to the airport from Park
Place?
A: In general, it takes approximately 5-10 minutes from the
time you enter a Park Place facility until you are dropped off at the airport.
Q: How do I pick a shuttle
up when I return?
A: Exit through baggage claim. Park Place buses continually
circle the area.
Q: Do I need to call
for a reservation?
A: No. Park Place is open 24 hours a day and has ample parking
for all customers.